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Last updated: July 2026
These General Terms and Conditions of Sale (hereinafter the "GTC") govern sales made on the website www.effet-lumiere.com.
The site is operated by Altura Company llc, a company currently in the process of formation.
The definitive legal information (registration number, registered office, and other mandatory mentions) will be updated as soon as the company's registration is finalized.
Any order placed on the site implies full and unreserved acceptance of these General Terms and Conditions of Sale.
Effet Lumière offers a selection of decorative luminaires, wall lights, pendant lights, indoor lamps, and lighting accessories.
Descriptions, photographs, and product characteristics are presented with the utmost care. However, slight differences in color, texture, or finish may appear depending on the display settings of each screen.
Prices are displayed in euros (€).
Applicable delivery charges are indicated before order confirmation.
Effet Lumière reserves the right to modify its prices at any time without prior notice. Products are nevertheless invoiced at the price displayed when the order was confirmed.
Any order is considered final after payment validation.
A confirmation email is automatically sent to the customer after the order has been registered.
Effet Lumière reserves the right to refuse or cancel an order in case of suspected fraud, prior dispute, or incomplete information.
Payments are made via secure payment platforms offered during the order process.
Bank details are never stored on the site.
Orders are prepared and then shipped by our logistics partners.
The average delivery time is between 7 and 20 business days depending on the destination.
The indicated deadlines are given as an indication and may be extended in case of customs control, bad weather, high logistical activity, or any other event beyond our control.
The customer has a period of 14 days after receipt of their order to exercise their right of withdrawal.
Any return request must be made via the form available on the Contact page.
Returned products must be:
Return shipping costs are borne by the customer unless there is an error on our part or a defective product.
In case of a damaged or non-compliant product, the customer has 7 days to submit their request accompanied by photographs.
A suitable solution will be proposed after reviewing the case.
Once the return is received and inspected, the refund will be issued to the payment method used for the purchase.
The average processing time is between 5 and 10 business days.
For any questions regarding an order or a product, the customer can use the form available on the Contact page of the website.
Our team will respond as soon as possible.
Effet Lumière cannot be held responsible for damages resulting from improper use of the products.
The company's liability cannot be engaged in case of force majeure, particularly in the event of natural disaster, pandemic, conflict, strike, transport interruption, or any other event beyond its control.
Personal data collected is used exclusively for order processing, customer service, and the improvement of our services.
It is processed in accordance with our Privacy Policy.
These GTC are governed by the legislation applicable to the company's registered office once its registration is finalized.
In case of dispute, the parties will prioritize an amicable resolution before any legal proceedings.
Any order placed on www.effet-lumiere.com implies full and unreserved acceptance of these General Terms and Conditions of Sale.
During a compliance review, teams generally check:
